JB2 Pro Training – Policies
​Effective Date: 3/15/2025
Thank you for choosing JB2 Pro Training. We are committed to providing high-level basketball training with a focus on skill development, discipline, and competitive excellence. To maintain fairness, consistency, and protect the integrity of our business, we have established the following policy:
No Refund Policy
All payments made to JB2 Pro Training are final and non-refundable. This includes, but is not limited to:
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Private and group training sessions
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Package deals
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Camps and clinics
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Deposits or upfront payments to reserve training slots
By registering for any JB2 Pro Training program or service, you acknowledge and agree to this no refund policy, regardless of the reason for cancellation or withdrawal.
Make-Up & Rescheduling Policy
We understand that conflicts or emergencies can arise. While we do not offer refunds, clients may be eligible to reschedule a missed session with at least 24 hours' notice. Rescheduling is subject to trainer availability and must be completed within the same training cycle or package term. No-shows or cancellations made with less than 24 hours' notice will not be rescheduled or credited.
Injury or Illness
If an athlete becomes injured or medically unable to participate, JB2 Pro Training may offer a credit toward future sessions, provided official medical documentation is submitted within 7 days of the missed session(s). This credit is issued at the sole discretion of JB2 Pro Training and is not guaranteed.
Code of Conduct & Dismissal
JB2 Pro Training reserves the right to remove any athlete from training sessions for behavior that is unsafe, disrespectful, or disruptive to the training environment. No refunds or credits will be issued if an athlete is dismissed due to misconduct or repeated violations of our training standards.
Force Majeure
JB2 Pro Training is not responsible for cancellations or interruptions caused by events beyond our control, including but not limited to: weather conditions, facility closures, natural disasters, or governmental restrictions. In such cases, sessions may be rescheduled when possible, but no refunds will be issued.
Acknowledgment
By enrolling in JB2 Pro Training programs, you confirm that you have read, understood, and agreed to this No Refund Policy and the terms above. Your commitment helps us maintain a professional environment that benefits all athletes and families involved.
